81 lines
2.3 KiB
Python
81 lines
2.3 KiB
Python
from werkzeug.wrappers import Response
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import json
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import frappe
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from .twilio_handler import Twilio, IncomingCall
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@frappe.whitelist()
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def generate_access_token():
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"""Returns access token that is required to authenticate Twilio Client SDK.
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"""
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twilio = Twilio.connect()
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if not twilio:
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return {}
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from_number = frappe.db.get_value('Twilio Agents', frappe.session.user, 'twilio_number')
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if not from_number:
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return {
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"ok": False,
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"error": "caller_phone_identity_missing",
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"detail": "Phone number is not mapped to the caller"
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}
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token=twilio.generate_voice_access_token(identity=frappe.session.user)
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return {
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'token': frappe.safe_decode(token)
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}
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@frappe.whitelist(allow_guest=True)
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def voice(**kwargs):
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"""This is a webhook called by twilio to get instructions when the voice call request comes to twilio server.
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"""
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def _get_caller_number(caller):
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identity = caller.replace('client:', '').strip()
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user = Twilio.emailid_from_identity(identity)
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return frappe.db.get_value('Twilio Agents', user, 'twilio_number')
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args = frappe._dict(kwargs)
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twilio = Twilio.connect()
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if not twilio:
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return
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assert args.AccountSid == twilio.account_sid
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assert args.ApplicationSid == twilio.application_sid
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# Generate TwiML instructions to make a call
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from_number = _get_caller_number(args.Caller)
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resp = twilio.generate_twilio_dial_response(from_number, args.To)
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# call_details = TwilioCallDetails(args, call_from=from_number)
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# create_call_log(call_details)
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return Response(resp.to_xml(), mimetype='text/xml')
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@frappe.whitelist(allow_guest=True)
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def twilio_incoming_call_handler(**kwargs):
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args = frappe._dict(kwargs)
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# call_details = TwilioCallDetails(args)
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# create_call_log(call_details)
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resp = IncomingCall(args.From, args.To).process()
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return Response(resp.to_xml(), mimetype='text/xml')
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@frappe.whitelist(allow_guest=True)
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def get_call_info(**kwargs):
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"""This is a webhook called when the outgoing call status changes.
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E.g. 'initiated' 'ringing', 'in-progress', 'completed' etc.
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"""
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args = frappe._dict(kwargs)
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call_info = {
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'ParentCallSid': args.ParentCallSid,
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'CallSid': args.CallSid,
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'CallStatus': args.CallStatus,
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'CallDuration': args.CallDuration,
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'From': args.From,
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'To': args.To,
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}
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client = Twilio.get_twilio_client()
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client.calls(args.ParentCallSid).user_defined_messages.create(
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content=json.dumps(call_info)
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) |