crm/frontend/src/components/Telephony/TwilioCallUI.vue
2025-08-19 11:11:50 +05:30

526 lines
13 KiB
Vue

<template>
<div v-show="showCallPopup" v-bind="$attrs">
<div
ref="callPopup"
class="fixed z-20 flex w-60 cursor-move select-none flex-col rounded-lg bg-surface-gray-7 p-4 text-ink-gray-2 shadow-2xl"
:style="style"
>
<div class="flex flex-row-reverse items-center gap-1">
<MinimizeIcon
class="h-4 w-4 cursor-pointer"
@click="toggleCallWindow"
/>
</div>
<div class="flex flex-col items-center justify-center gap-3">
<Avatar
v-if="contact?.image"
:image="contact.image"
:label="contact.full_name"
class="relative flex !h-24 !w-24 items-center justify-center [&>div]:text-[30px]"
:class="onCall || calling ? '' : 'pulse'"
/>
<div class="flex flex-col items-center justify-center gap-1">
<div class="text-xl font-medium">
{{ contact?.full_name ?? __('Unknown') }}
</div>
<div class="text-sm text-ink-gray-5">{{ contact?.mobile_no }}</div>
</div>
<CountUpTimer ref="counterUp">
<div v-if="onCall" class="my-1 text-base">
{{ counterUp?.updatedTime }}
</div>
</CountUpTimer>
<div v-if="!onCall" class="my-1 text-base">
{{
callStatus == 'initiating'
? __('Initiating call...')
: callStatus == 'ringing'
? __('Ringing...')
: calling
? __('Calling...')
: __('Incoming call...')
}}
</div>
<div v-if="onCall" class="flex gap-2">
<Button
:icon="muted ? 'mic-off' : 'mic'"
class="rounded-full"
@click="toggleMute"
/>
<!-- <Button class="rounded-full">
<template #icon>
<DialpadIcon class="cursor-pointer rounded-full" />
</template>
</Button> -->
<Button
class="cursor-pointer rounded-full"
:tooltip="__('Add a note')"
:icon="NoteIcon"
@click="showNoteModal = true"
/>
<Button
class="rounded-full bg-surface-red-5 hover:bg-surface-red-6 rotate-[135deg] text-ink-white"
:tooltip="__('Hang up')"
:icon="PhoneIcon"
@click="hangUpCall"
/>
</div>
<div v-else-if="calling || callStatus == 'initiating'">
<Button
size="md"
variant="solid"
theme="red"
:label="__('Cancel')"
@click="cancelCall"
class="rounded-lg text-ink-white"
:disabled="callStatus == 'initiating'"
>
<template #prefix>
<PhoneIcon class="rotate-[135deg]" />
</template>
</Button>
</div>
<div v-else class="flex gap-2">
<Button
size="md"
variant="solid"
theme="green"
:label="__('Accept')"
class="rounded-lg text-ink-white"
:iconLeft="PhoneIcon"
@click="acceptIncomingCall"
/>
<Button
size="md"
variant="solid"
theme="red"
:label="__('Reject')"
class="rounded-lg text-ink-white"
@click="rejectIncomingCall"
>
<template #prefix>
<PhoneIcon class="rotate-[135deg]" />
</template>
</Button>
</div>
</div>
</div>
</div>
<div
v-show="showSmallCallWindow"
class="ml-2 flex cursor-pointer select-none items-center justify-between gap-3 rounded-lg bg-surface-gray-7 px-2 py-[7px] text-base text-ink-gray-2"
@click="toggleCallWindow"
v-bind="$attrs"
>
<div class="flex items-center gap-2">
<Avatar
v-if="contact?.image"
:image="contact.image"
:label="contact.full_name"
class="relative flex !h-5 !w-5 items-center justify-center"
/>
<div class="max-w-[120px] truncate">
{{ contact?.full_name ?? __('Unknown') }}
</div>
</div>
<div v-if="onCall" class="flex items-center gap-2">
<div class="my-1 min-w-[40px] text-center">
{{ counterUp?.updatedTime }}
</div>
<Button
variant="solid"
theme="red"
class="!h-6 !w-6 rounded-full rotate-[135deg] text-ink-white"
:icon="PhoneIcon"
@click.stop="hangUpCall"
/>
</div>
<div v-else-if="calling" class="flex items-center gap-3">
<div class="my-1">
{{ callStatus == 'ringing' ? __('Ringing...') : __('Calling...') }}
</div>
<Button
variant="solid"
theme="red"
class="!h-6 !w-6 rounded-full rotate-[135deg] text-ink-white"
:icon="PhoneIcon"
@click.stop="cancelCall"
/>
</div>
<div v-else class="flex items-center gap-2">
<Button
variant="solid"
theme="green"
class="pulse relative !h-6 !w-6 rounded-full animate-pulse text-ink-white"
:tooltip="__('Accept call')"
:icon="PhoneIcon"
@click.stop="acceptIncomingCall"
/>
<Button
variant="solid"
theme="red"
class="!h-6 !w-6 rounded-full rotate-[135deg] text-ink-white"
:tooltip="__('Reject call')"
:icon="PhoneIcon"
@click.stop="rejectIncomingCall"
/>
</div>
</div>
<NoteModal
v-model="showNoteModal"
:note="note"
doctype="CRM Call Log"
@after="updateNote"
/>
</template>
<script setup>
import NoteIcon from '@/components/Icons/NoteIcon.vue'
import MinimizeIcon from '@/components/Icons/MinimizeIcon.vue'
import PhoneIcon from '@/components/Icons/PhoneIcon.vue'
import CountUpTimer from '@/components/CountUpTimer.vue'
import NoteModal from '@/components/Modals/NoteModal.vue'
import { Device } from '@twilio/voice-sdk'
import { useDraggable, useWindowSize } from '@vueuse/core'
import { capture } from '@/telemetry'
import { Avatar, call, createResource } from 'frappe-ui'
import { ref, watch } from 'vue'
let device = ''
let log = ref('Connecting...')
let _call = null
let showCallPopup = ref(false)
let showSmallCallWindow = ref(false)
let onCall = ref(false)
let calling = ref(false)
let muted = ref(false)
let callPopup = ref(null)
let counterUp = ref(null)
let callStatus = ref('')
const phoneNumber = ref('')
const contact = ref({
full_name: '',
image: '',
mobile_no: '',
})
watch(phoneNumber, (value) => {
if (!value) return
getContact.fetch()
})
const getContact = createResource({
url: 'crm.integrations.api.get_contact_by_phone_number',
makeParams() {
return {
phone_number: phoneNumber.value,
}
},
cache: ['contact', phoneNumber.value],
onSuccess(data) {
contact.value = data
},
})
const showNoteModal = ref(false)
const note = ref({
name: '',
title: '',
content: '',
})
async function updateNote(_note, insert_mode = false) {
note.value = _note
if (insert_mode && _note.name) {
await call('crm.integrations.api.add_note_to_call_log', {
call_sid: _call.parameters.CallSid,
note: _note,
})
}
}
const { width, height } = useWindowSize()
let { style } = useDraggable(callPopup, {
initialValue: { x: width.value - 280, y: height.value - 310 },
preventDefault: true,
})
async function startupClient() {
log.value = 'Requesting Access Token...'
try {
const data = await call('crm.integrations.twilio.api.generate_access_token')
log.value = 'Got a token.'
intitializeDevice(data.token)
} catch (err) {
log.value = 'An error occurred. ' + err.message
}
}
function intitializeDevice(token) {
device = new Device(token, {
codecPreferences: ['opus', 'pcmu'],
fakeLocalDTMF: true,
enableRingingState: true,
})
addDeviceListeners()
device.register()
}
function addDeviceListeners() {
device.on('registered', () => {
log.value = 'Ready to make and receive calls!'
})
device.on('unregistered', (device) => {
log.value = 'Logged out'
})
device.on('error', (error) => {
log.value = 'Twilio.Device Error: ' + error.message
})
device.on('incoming', handleIncomingCall)
device.on('tokenWillExpire', async () => {
const data = await call('crm.integrations.twilio.api.generate_access_token')
device.updateToken(data.token)
})
}
function toggleMute() {
if (_call.isMuted()) {
_call.mute(false)
muted.value = false
} else {
_call.mute()
muted.value = true
}
}
function handleIncomingCall(call) {
log.value = `Incoming call from ${call.parameters.From}`
phoneNumber.value = call.parameters.From
showCallPopup.value = true
_call = call
_call.on('accept', (conn) => {
console.log('conn', conn)
})
// add event listener to call object
call.on('cancel', handleDisconnectedIncomingCall)
call.on('disconnect', handleDisconnectedIncomingCall)
call.on('reject', handleDisconnectedIncomingCall)
}
async function acceptIncomingCall() {
log.value = 'Accepted incoming call.'
onCall.value = true
await _call.accept()
counterUp.value.start()
}
function rejectIncomingCall() {
_call.reject()
log.value = 'Rejected incoming call'
showCallPopup.value = false
if (showSmallCallWindow.value == undefined) {
showSmallCallWindow = false
} else {
showSmallCallWindow.value = false
}
callStatus.value = ''
muted.value = false
}
function hangUpCall() {
_call.disconnect()
log.value = 'Hanging up incoming call'
onCall.value = false
callStatus.value = ''
muted.value = false
note.value = {
name: '',
title: '',
content: '',
}
counterUp.value.stop()
}
function handleDisconnectedIncomingCall() {
log.value = `Call ended from handle disconnected Incoming call.`
showCallPopup.value = false
if (showSmallCallWindow.value == undefined) {
showSmallCallWindow = false
} else {
showSmallCallWindow.value = false
}
_call = null
muted.value = false
onCall.value = false
counterUp.value.stop()
}
async function makeOutgoingCall(number) {
phoneNumber.value = number
if (device) {
log.value = `Attempting to call ${number} ...`
try {
_call = await device.connect({
params: { To: number },
})
showCallPopup.value = true
callStatus.value = 'initiating'
capture('make_outgoing_call')
_call.on('messageReceived', (message) => {
let info = message.content
callStatus.value = info.CallStatus
log.value = `Call status: ${info.CallStatus}`
if (info.CallStatus == 'in-progress') {
log.value = `Call in progress.`
calling.value = false
onCall.value = true
counterUp.value.start()
}
})
_call.on('accept', () => {
log.value = `Initiated call!`
showCallPopup.value = true
calling.value = true
onCall.value = false
})
_call.on('disconnect', (conn) => {
log.value = `Call ended from makeOutgoing call disconnect.`
calling.value = false
onCall.value = false
showCallPopup.value = false
showSmallCallWindow = false
_call = null
callStatus.value = ''
muted.value = false
counterUp.value.stop()
note.value = {
name: '',
title: '',
content: '',
}
})
_call.on('cancel', () => {
log.value = `Call ended from makeOutgoing call cancel.`
calling.value = false
onCall.value = false
showCallPopup.value = false
showSmallCallWindow = false
_call = null
callStatus.value = ''
muted.value = false
note.value = {
name: '',
title: '',
content: '',
}
counterUp.value.stop()
})
} catch (error) {
log.value = `Could not connect call: ${error.message}`
}
} else {
log.value = 'Unable to make call.'
}
}
function cancelCall() {
_call.disconnect()
showCallPopup.value = false
if (showSmallCallWindow.value == undefined) {
showSmallCallWindow = false
} else {
showSmallCallWindow.value = false
}
calling.value = false
onCall.value = false
callStatus.value = ''
muted.value = false
note.value = {
name: '',
title: '',
content: '',
}
}
function toggleCallWindow() {
showCallPopup.value = !showCallPopup.value
if (showSmallCallWindow.value == undefined) {
showSmallCallWindow = !showSmallCallWindow
} else {
showSmallCallWindow.value = !showSmallCallWindow.value
}
}
watch(
() => log.value,
(value) => {
console.log(value)
},
{ immediate: true },
)
defineExpose({ makeOutgoingCall, setup: startupClient })
</script>
<style scoped>
.pulse::before {
content: '';
position: absolute;
border: 1px solid green;
width: calc(100% + 20px);
height: calc(100% + 20px);
border-radius: 50%;
animation: pulse 1s linear infinite;
}
.pulse::after {
content: '';
position: absolute;
border: 1px solid green;
width: calc(100% + 20px);
height: calc(100% + 20px);
border-radius: 50%;
animation: pulse 1s linear infinite;
animation-delay: 0.3s;
}
@keyframes pulse {
0% {
transform: scale(0.5);
opacity: 0;
}
50% {
transform: scale(1);
opacity: 1;
}
100% {
transform: scale(1.3);
opacity: 0;
}
}
</style>