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fix: set status correctly

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(cherry picked from commit 2f34fdd40917bb084e0d648d03b75791ce2c7689)
This commit is contained in:
Shariq Ansari 2025-07-15 14:52:19 +05:30 committed by Mergify
parent 09b4e25500
commit 98c830f3ae
1 changed files with 5 additions and 6 deletions
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11
crm/integrations/exotel/handler.py
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@ -242,19 +242,18 @@ def get_call_log_status(call_payload, direction="inbound"):
elif status == "failed":
return "Failed"
status = call_payload.get("DialCallStatus")
call_type = call_payload.get("CallType")
dial_call_status = call_payload.get("DialCallStatus")
status = call_payload.get("DialCallStatus") or call_payload.get("Status")
if call_type == "incomplete" and dial_call_status == "no-answer":
if call_type == "incomplete" and status == "no-answer":
status = "No Answer"
elif call_type == "client-hangup" and dial_call_status == "canceled":
elif call_type == "client-hangup" and status == "canceled":
status = "Canceled"
elif call_type == "incomplete" and dial_call_status == "failed":
elif call_type == "incomplete" and status == "failed":
status = "Failed"
elif call_type == "completed":
status = "Completed"
elif dial_call_status == "busy":
elif status == "busy":
status = "Ringing"
return status