diff --git a/crm/api/whatsapp.py b/crm/api/whatsapp.py
index 3e3889be..7a7ef240 100644
--- a/crm/api/whatsapp.py
+++ b/crm/api/whatsapp.py
@@ -10,8 +10,15 @@ from crm.fcrm.doctype.crm_notification.crm_notification import notify_user
 def validate(doc, method):
 	if doc.type == "Incoming" and doc.get("from"):
 		name, doctype = get_lead_or_deal_from_number(doc.get("from"))
-		doc.reference_doctype = doctype
-		doc.reference_name = name
+		if name != None:
+			doc.reference_doctype = doctype 
+			doc.reference_name = name
+
+	if doc.type == "Outgoing" and doc.get("to"):
+		name, doctype = get_lead_or_deal_from_number(doc.get("to"))
+		if name != None:
+			doc.reference_doctype = doctype
+			doc.reference_name = name
 
 
 def on_update(doc, method):
@@ -29,7 +36,7 @@ def on_update(doc, method):
 def notify_agent(doc):
 	if doc.type == "Incoming":
 		doctype = doc.reference_doctype
-		if doctype.startswith("CRM "):
+		if doctype and doctype.startswith("CRM "):
 			doctype = doctype[4:].lower()
 		notification_text = f"""
             <div class="mb-2 leading-5 text-ink-gray-5">